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Terms of Service and Acceptable Use Policy

Deadserious.net Web Hosting has developed this terms of service and acceptable use policy to better serve our customers and offer the most reliable and best possible environment.

Content All services provided by Deadserious.net Web Hosting may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. this includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. You agree to hold harmless Deadserious.net Web Hosting from any claims resulting from the use of the service which damages you, your company/orginazation or any other party. Pornography and sex related merchandising are prohibited on any Deadserious.net Web Hosting server. This is also true for sites that promote any illegal activity or content that may be damaging to Deadserious.net Web servers or any other server on the internet.

Examples of non acceptable content or links are, but not limited to:
Pirated software
Hackers programs or archives
Warez Sites
Adult Sites
Game Servers
Unauthorized use of MP3's

Chat Rooms We currently do not allow clients to install their own chat rooms. Most chat rooms tend to be large system hogs and we cannot allow that. Note: phpMyChat and chat rooms that run on other servers that you simply embed or link to within your site are perfectly fine to install.

IRC We currently do not allow IRC, egg drops, or IRC bots to be operated on our servers.

Background running programs We may allow programs to run continually in the background, these are considered on a case by case basis and an extra charge may be incured based on system resources used and operational maintenance needed.

Violation Violations of system or network security are prohibited, and may result in criminal and civil liability. Deadserious.net Web Hosting will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, without limitation, the following:
1. Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.
2. Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network.
3. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks.
4. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
5. Use of Deadserious.net Web Hosting service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.
6. Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM) Use of Deadserious.net Web Hosting service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Sending a message, especially an advertisement, to more than five or six recipients, is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. E-mail is a person-to-person medium, not a broadcast medium. Violations of this type will result in the immediate termination of your account.

Data Integrity A backup of all Web site, email, and database data is made once daily. Although every conceivable effort is taken to ensure the integrity of the hosted data, DeadSerious cannot be held responsible for the loss of data from any Web site, email, or database. All clients are reminded to maintain a current copy of their Web site, emails, and databases on their local systems.

Payment Policies All payments are in U.S. currency. Deadserious.net Web Hosting currently accepts Visa, MasterCard, American Express, Discover/Novus, Diners Club and JCB and derivatives of those brands. We also accept checks, money orders, cashiers checks and paypal. All payments made by credit card are set up on auto billing unless prior arrangements have been made. It is your responsibility to have sufficient funds to cover the transaction on your corresponding billing date. Payments are due on your corresponding billing date. Your billing date is the day the order was placed and processed. With the exception of plans including 30 day money back guarantee, annual payments, and our 99% uptime guarantee no refunds will be given on any services.

All invoices posted to your account will be due and payable Net 30. Accounts with an overdue balance may be subject to a $10.00 per month fee or a 2% per month charge on the Total Amount of the overdue invoice (whichever is greater). Delinquent accounts will be suspended after 60 days non-payment, with service to be reinstated after payment in full is received. Delinquent accounts' settings and data will be permanently deleted from the server(s) after 90 days non-payment.

All charges will be considered valid unless otherwise disputed in writing within 10 days from invoice submittal. After this time, DeadSerious.net will consider your bill to be correct. If the account becomes delinquent, and it becomes necessary to forward this account to an attorney or collection agency for collection, the Customer agrees to pay any reasonable attorney or collection agency fees, plus all other reasonable costs for collection, including court costs. There will be a $10.00 Fee for checks returned to us due to insufficient funds or any othe reason. You are responsible for all money owed on your account from the time it was established to the time that you notify Deadserious.net Web Hosting a request for termination of services.

Cancellation Deadserious.net Web Hosting reserves the right to cancel service at any time.
Deadserious.net Web Hosting provides three easy methods of cancellation. Cancellations can be made either through the helpdesk, email, or in writing to Deadserious.net Web Hosting. The follwing information must be included in all cancellation requests:
Your full name:
Your primary domain name:
Your user name, and password:
To cancel via email:
Send email to billing@Deadserious.net with cancellation as the subject and include all the required information as stated above.


Refunds All of Deadserious.net's shared Web Hosting plans are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your service, you will be given a full refund. This does not include extra services such as storage, bandwidth, ip addresses etc. Cancellation requests on the 30th day will not receive the option of a refund. With the exception of plans including 30 days money back refunds will be posted for full months only. Notice of cancellation must be given before the month in question begins. For web hosting accounts that are paid annually, Deadserious.net Web Hosting will refund all unused months if a proper cancellation is submitted. Refund payments will be made within 30 days from cancellation by company check or by issuing credits to your credit card. If you violate this terms of service agreement, you will not be provided the option of a refund.

By opening an account the individual(s) responsible for the account agree to all of the Terms and Conditions without question. Anything not listed in the Terms of Service is open to interpretation and change by Deadserious.net administrators without prior notification.

 
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